Success with CHWs: Mental Health Services

What is a Community Health Worker?

CHWs are health personnel who serve as critical links between their communities and the health care system. Learn more

How could a CHW help you?

CHWs improve patient outcomes, lower costs, address disparities and bridge languages/cultures.
Learn how

Find success with CHW integration

The tools and resources in this section will help you recruit, hire, prepare for, and onboard a CHW. Get started


Community Health Workers (CHWs) are an emerging workforce, newer to most “mainstream” public health and health care settings, but with deep roots in many communities.

Known by a variety of titles such as outreach worker, care guide, community health advisor, peer educator, promotora (in Latino communities) and community health representative (in American Indian communities), CHWs provide outreach, health education, care coordination and advocacy for underserved patients of all ages.

CHWs can help you meet the Triple Aim by:

  • Improving patient outcomes
  • Lowering costs
  • Increasing patient satisfaction

Want to know how? Explore the evidence through data, case studies, research and real-life examples.

How to use this website

Welcome to our helpful web-based resource about the community health worker (CHW) role for providers who who address adult mental health and integrated health needs. Download our Provider Guide to Success with CHWs: Mental Health Services (PDF).